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Mailchimp users - read how they treat you - your account is at risk.. a bad review

I was sitting working the other night when an email from Mailchimp.com popped up in my inbox. Up until then I had been very happy with Mailchimp and felt they had a great offering, in fact I had even converted all my clients across to them from Getresponse. The email however went like this: -

 

Hello,

You're receiving this email because someone on the
MailChimp review team noticed content in your campaign(s)
that we'd classify as "risky" or "inappropriate."

We make no judgements here. We simply have to keep our
servers from getting blacklisted. Certain types of content
are just more prone to getting reported for abuse than
others.

Unfortunately, your content falls under that "risky" category.

To maintain the deliverability of our system for thousands
of customers, we have to suspend your account.

No offense. We just can't afford the risk.

 

Erm... Risky content ? What risky content ?

 

So I asked what they considered risky and they replied suggesting it was the test campaign I had set up when I started using Mailchimp.

Here is what it looks like when I log in to rescue my lists: -

2009-08-11_2127

 

OK so its a test email (and not a very good one - just me seeing how to use their tools really)

They have however closed my account with them for THAT EMAIL ABOVE.

I am quickly moving anyone else I have with Mailchimp accounts away, I have more than 10 clients using them but due to the chances of these getting banned too I am not discussing who they are until I have migrated them away.

If you have an account with Mailchimp I will leave it to you to decide what you do but I am not going to use them again, I dont like having services removed for no reason and didnt appreciate the fake polite banning emails at all.

You have been warned...

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Posted by Paul Madden 

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